RoofTek & Waterproofing Systems, Inc. Privacy Policy
Last Updated: 08/19/2026
At RoofTek & Waterproofing Systems, Inc., we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit a roofing inquiry, request an inspection or estimate, communicate with us, or use our services.
Information We Collect
We may collect the following categories of information:
Contact Information: Your name, email address, phone number, property address, and other contact details you provide.
Roofing and Service Information: Information about your property, roofing concerns, requested services, preferred appointment times, and any other details you provide regarding your project.
Communications: Records of communications with us, including phone calls, text messages, emails, form submissions, appointment information, and customer-support inquiries.
Payment and Transaction Information: Information necessary to process payments and manage services when applicable. Payment information may be processed securely by third-party payment processors.
Website and Device Information: Information such as your IP address, browser type, device information, pages visited, referral source, and other website-usage data.
How We Use Your Information
We may use your information to:
Respond to roofing and waterproofing inquiries.
Schedule and manage inspections, estimates, consultations, and service appointments.
Provide appointment confirmations, reminders, service updates, and customer support.
Prepare estimates and provide requested roofing or waterproofing services.
Process payments and maintain transaction records when applicable.
Send promotional or marketing communications only when you have separately consented to receive them.
Improve our website, services, advertising, and customer experience.
Prevent fraud, protect our business, and maintain the security of our systems.
Comply with applicable legal and regulatory requirements.
SMS Messaging and Consent
When submitting a form through our website, you may separately choose whether to receive informational and/or promotional text messages from RoofTek & Waterproofing Systems, Inc. by manually selecting the applicable SMS consent checkbox.
SMS consent is optional, unchecked by default, and is not a condition of submitting an inquiry, requesting an inspection or estimate, purchasing, or receiving services.
Informational text messages may include responses to roofing inquiries, appointment scheduling, appointment confirmations, reminders, and service updates.
Promotional text messages may include roofing offers, promotions, maintenance information, and other marketing communications.
Message frequency may vary. Message and data rates may apply. You may reply HELP for assistance or STOP to opt out at any time.
Information Sharing
We do not sell, rent, or trade your personal information or mobile information to third parties for their own marketing purposes.
We may share information with trusted service providers that assist us in operating our business, such as website hosting, customer relationship management, payment processing, communications, scheduling, and customer support. These providers may only use the information as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect the rights, property, security, or safety of RoofTek & Waterproofing Systems, Inc., our customers, or others.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure advertising performance, and improve the user experience.
You may control certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the website.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices and Rights
Depending on applicable law, you may have the right to:
Request access to the personal information we maintain about you.
Request that inaccurate personal information be corrected.
Request deletion of certain personal information.
Opt out of promotional email communications.
Opt out of SMS messages by replying STOP.
Request additional information about how your personal information is collected, used, or disclosed.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal obligations. Any updated policy will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:
RoofTek & Waterproofing Systems, Inc.
Phone: (714) 322-2023